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COVID-19 Update June 5th 2020.

The Buckinghamshire Railway Centre would like to thank all its customers for their support and encouragement over the last few months. They have been and remain challenging times. 

We are aware that many of our friends purchased advance tickets for a number of our 2020 events and we felt we should be communicating openly on how we are currently managing this situation, thus this posting.

Until more information is made available from Government about when and on what basis the Centre may be able to re-open the Buckinghamshire Railway Centre is currently unable to confirm exactly what booked and advertised events in 2020 will be taking place. We have now taken the decision to suspend all new ticket sales for 2020  pending receipt of that information. 

Subject to the receipt of Government advice and guidance we are currently intending to upgrade your purchase as follows:

If you have purchased a ticket for any of our events in 2020 the Centre will honour that purchase at the same, or a similar event in 2021. We realise that this may seem a long way off so, as a thank you, we will upgrade your purchase to include a complimentary entry on a standard Steaming Wednesday or Sunday in 2021. We will be processing vouchers for these upgrades in early 2021 so that we can manage them collectively. NB: We are unable to upgrade to Day out with Thomas events or Christmas Events. 

With no regular cash flow, and complete uncertainty about when it may be able to safely open for paying customers, the Centre is currently reliant upon grants, donations from members and friends, plus a small residue of the 2019 income to cover its day to day running costs. NB: Donations can be made via the Centre's website and would be a great support at this time.  

Our focus will always be on delivering a safe environment for our visitors, staff and volunteers and we thank you for working with us in these unprecedented times. NB: In normal circumstances, the Centre has a no-refund policy and looks to offer alternative dates in relation to all cancellations regardless of the reason and this remains in operation at this time.

This policy will be reviewed as more details are made available to the Centre so please keep an eye on the website and our Facebook Page for those updates. 

The Trustees - Quainton Railway Society Limited, T/A The Buckinghamshire Railway Centre. 

Update: 1st April 

Due to government guidelines concerning the Covid-19 outbreak, we have closed the railway until at least the end of June to protect our visitors, staff and volunteers. We hope to reschedule all of the cancelled events as soon as we are able, therefore, we ask please that those of you who have pre-booked tickets to any of these events, please hold onto them and wait for the new date. (If you have Thomas tickets you will be contacted by the ticketing agent Quay Tickets shortly).

Please bear in mind we are only a small society and if we had to refund everyone who has pre-booked, then it will hit us hard financially, especially as we have had to close for three months If you would like to donate to our cause during this time, we will soon be adding a donation page here...

We thank you for your understanding during this worrying time and wish you all well... And of course, look forward to welcoming you back to Buckinghamshire Railway Centre in the future.

Day Out With Thomas:
It is with a heavy heart that we had to cancel our Easter and June Day Out With Thomas events in light of the Covid-19 situation. We know you and your children will be disappointed and we are very sorry. If you have pre-booked tickets, our ticketing agent, Quay Tickets, will be in touch with you directly in the next few days with regards to moving or refunding your tickets. We very much hope that our September event can go ahead as planned, and hopefully we can add new dates to accommodate everyone!

Cancelled Events as at 1st April:

Day Out With Thomas: Easter and June
Teddy's Train Ride: 26th April
Peppa Pig: 10th May
Spring Steam Gala: 24/25th May
1940s Weekend: 6/7th June
Dinosaur Day: 14th June
Father's Day and the Ridgeway Run: 21st June
Steam & Agricultural Show: 25/26th September