See Father Christmas whilst enjoying a steam train ride, watch a pantomime and meet Mrs Claus and the Elves – all in one amazing festive Christmas experience!

Start your journey with our family-friendly pantomime, Aladdin, in our festive Visitor Centre. Enjoy your performance and then make your way to the Booking Hall to board the steam train. You will be shown to your compartment and visited by Father Christmas, where each child will be given a special golden ticket.  

After the train ride, your adventure continues to the museum where you will be magically transported to Santa’s workshop to meet Mrs Claus and the elves, and your child can exchange their golden ticket for a gift of their choice.

• Pre-booking for Christmas is essential!
• Panto running time approx. 30 mins; train ride approx. 25 mins.
• All bookings are subject to a £3 fee per booking.

Ticket types: Bronze, Silver, Gold…

GOLD tickets: 
When booking GOLD tickets, you are booking a private First-Class compartment, for up to six people. These are sold as a whole compartment price. These are our most popular seats! Our GOLD ticket holders enjoy the larger and plusher seats of their First-Class compartment, plus reserved seating on the 2 front rows at the pantomime. Maximum booking is for 6 people (babies under 12 months can be added on top as they do not need a seat). If you have less than 6 people you can still book a private compartment, but the price will be for 6 people.)

SILVER tickets: 
When booking SILVER tickets, you are booking a private Standard compartment for up to 8 people. (Minimum booking 6 people, but if you have less than 6 people in your party, you can still book a private compartment, but the price will be for 6 people.)

BRONZE tickets: 
When booking BRONZE tickets, you are booking single tickets within a Shared Standard compartment. Please note: you will share your compartment with members of other parties. (Minimum booking is for 1 person, maximum 5)

NB Babies under 12 months are £8.50 and do NOT need a seat but will still receive a present. Seats are not allocated for babies. Pushchairs are not permitted on the train but can be left undercover on the platform.

Dates:
29/30^th November
6/7^th December
13/14^th December
20/21/22^nd December

Session times:
10:10
11:00
11:55  
12:50
14:20
15:15

NB The time you book is the time of your Pantomime (the train ride and museum experience follows afterwards). Please ensure you arrive in plenty of time:

Pricing:
Early Bird Saver:
Discounted price valid on bookings made before the end of June 2025, for 29/30th November and 6/7th December only.

Early Bird Pricing:
Bronze tickets: £22.50pp (shared standard compartment – max 5 per booking)
Silver tickets: £24.50pp (private standard compartment for 6-8 people)
Gold tickets: £26.50pp (private First-Class compartment for 6 people)
Babies: £8.50 (under 12 months)

Pricing:
Bronze tickets: £24.50pp (shared standard compartment – max 5 per booking)
Silver tickets: £26.50pp (private standard compartment for 6-8 people)
Gold tickets: £28.50pp (private First-Class compartment for 6 people)
Babies: £8.50 (under 12 months)

Important points to note:

• Your allocated train ride will be after your pantomime.
• Your pantomime start time will be printed on your tickets, all other times will be on display on the day.
• We open at 10am, along with our shop and cafe.
• You may arrive before your pantomime time and spend time in our Visitor Centre enjoying the huge Christmas tree, decorations, shop and cafe, and you can stay as long as you like – we close at 6pm.
• The Miniature Railway will NOT be open.
• Don’t forget to include babies on your booking who may not have been born yet but will be born in time for our event!
• Please note there are no toilets on the trains, but plenty around the site for you to use before your train ride.
• Dogs are allowed on site, but at Christmas we do not allow them in the pantomime or on the trains.
• Any queries to 01296 655720